Good Services: How to Design Services That Work Louise Downe BIS Publishers B.V. 0601

Κωδικός: 1409550

Περιγραφή για Good Services: How to Design Services That Work Louise Downe BIS Publishers B.V. 0601

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a \'good\' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a \'good\' and \'bad\' service and describing the common elements within all services that mean they either work for users or don\'t.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. Σελίδες: 224, Έτος Έκδοσης: 0601, Διαστάσεις: 13x13cm

Αγορά Good Services: How to Design Services That Work Louise Downe BIS Publishers B.V. 0601

Επισκέψου το κατάστημα Book Odyssey για να δεις περισσότερες λεπτομέρειες και φωτογραφίες για το Good Services: How to Design Services That Work Louise Downe BIS Publishers B.V. 0601. Για αγορά του Good Services: How to Design Services That Work Louise Downe BIS Publishers B.V. 0601 πρέπει να επισκεφτείς το κατάστημα Book Odyssey.